I went to the dealership to drop off my car yesterday morning. The service guy made it a point to say my name once every sentence we spoke. He called me Mohammad, not Mr. Gill, which would've been fine.
I never go by that name and I don't like it. It has caused me so much trouble due the fact that it is my dad's name.
So when I was living with my parents... Taxes, screwed. Credit report, screwed. All mail, gets opened. All checks, get cashed with no mention. You get the idea.
Anyways, after he was done saying Mohammad a million times. He had one of the other guys walk me to the shuttle so I could get to work.
Me - He really likes saying peoples' first names, doesn't he?
Service Guy 2 - Yeah, he thinks it makes the experience more personal. Why? Was he saying your name right?
Me - ...Kind of. And it doesn't make the experience more personal. He should stop doing that.
Service Guy 2 - Haha.
Don't call people by their first names like you know them. Especially if your interaction is going to be less than 5 minutes or if they are waiting on you.
Posted by: Asif on 02.06.2013 - Ann Arbor, MI
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