I decided to stop at K-Mart at lunch to pick up a pet carrier for the new puppy we are getting tomorrrow. I quickly found the pet care aisle, found exactly what I was looking for and it was cheap! Maybe K-Mart has gotten it's act together, this is going to be a great day! Wrong.
I get to the checkout aisle where I can choose from either a crack head looking employee with 3 people in line, or the 500 year old employee with only 1 person in line. Either way I lose. So, I opt for the old lady. The customer in front of me decides to split her order into two separate orders, so I glance at the other lane were the cashier needs manager assistance.
So, I'm still feeling good about my lane selection. It will turn out that the crack head looking lady will need manager assistance about 5 times while I am waiting.
Back to my lane, they can't find the bar code for the Martha Stewart rug no matter how hard they look. Wow, this is taking forever. There is then a discussion on if they need a bag for the rugs, but the old lady cashier insists, and at a snails pace carefully loads the rug into a bag.
Meanwhile in the other lane, there is a guy trying to purchase gift cards or something but using coupons, which is not going so well.
At this point I'm trapped, because the lady in front of me decides to sign up for the K-Mart rewards card. Ugh! So, the old lady cashier mistypes her email address no less than 4 times. Everyone in the store now knows this lady's email address because she is repeatedly yelling it, "No, its M-I...." Now the Manager at the customer service desk calls over, "If anyone has 10 items or less I can help them at the service desk." Hurrah! I am saved!
But not so fast. On my way to the service desk, the crack head needs manager help again. So, the manager leaves the service desk for another 5 minutes to try and figure out how this guy is trying to scam K-Mart before she gives up and finally lets me to make my purchase.
I have never been in a store that makes it as hard to give them my money than K-Mart. Something like this happens almost every time.
Posted by: kurtisV on 03.28.2013 - Ann Arbor
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