Just to be clear, the offender of this Crapenstance is the Cafeteria.
06.20.2001 Tamara: "TODAY A COWORKER AND I EACH ORDERED THE BBQ RIBS FROM THE CAFETERIA. IT WAS ABSOLUTELY AWFUL. I WAS VERY DISAPPOINTED. I WANTED TO BRING IT BACK FOR A REFUND BUT I HAD NO TIME LEFT ON MY LUNCH. JUST WANTEE TO BRING IT TO SOMEONES ATTENTION. THANKS"
06.13.2001 Holly: "Good morning. I have a question regarding today's menu. What is a "Thanksgiving Casserole"? Thank you!"
06.06.2001 Carolyn: "Hello, I purchased a single custom creation sandwhich $2.95. and there was very little meat inside. Two slices. I have no time to come back down for another slice or two. May I have a coupon or discount on my next sandwhich? thanks"
06.05.2001 Doreen: "Sandwich is spelled several ways on your day-to-day menues."
05.29.2001 Theresa: "What is the problem? There is never any silverware down here in the new Jefferson cafeteria. Are we supposed to eat our meals with our fingers?"
05.22.2001 Joe: "what happen to 'wings of the world'?? this should be a weekly item.."
05.21.2001 Charlotte: "This is in regards to the suppose to be tunafish and chicken salad, it looks horrible. Presentation is a resturants best seller, if the food is not presented correctly.....who would buy it. Tuna fish should not look like the fish is still running in the sea."
05.18.2001 Carolyn: "I WOULD LIKE TO SUGGEST THAT WE HAVE SOME CHICKEN LIVERS AND RICE PLEASE."
05.18.2001 William: "The addition of slices of limes is a great idea, Latino an Asian cultures will appreciate this."
"Revised Message: The addition of lime slices is a great idea, Asian and Latino Cultures utilize this fruit as part of their diet."
05.01.2001 Diane: "A week ago I really enjoyed the Chicken Finger Salad very much. Ever since then I keep cking for it on the menu and it hasn't shown up anymore. I am hoping you can have this as a regular weekly choice. Also, can you plz tell me when it will be offered again as I am very anxious....."
04.27.2001 Jeanne: "Good Afternoon, I have just returned from lunch and spent $6.72 to find NOT 1 But 2 pieces of hair in the macaroni and cheese. They looked like eyelash hair. The quality of service in the cafeteria , not to mention having to stand and wait on your order and watch and hear the cafeteria employees argue with each other leaves alot to be desired. I need to voice this because I come to the cafeteria almost EVERYDAY and I will be so glad when the weather breaks steadily just to be able to GO OUT for the summer and not have to come down stairs to eat. Maybe reading this you say to me well bring your lunch. Sometimes I bring food and still buy sides and when anyone makes a comment to your employees we are told we need to speak to someone else. I am here in this building so long sometimes I just don't feel like cooking when I go home, therefore I patronize the cafeteria. But with the high prices , the length of time it takes you to get your order, maybe I will just wait until I get home or use the money I spend in the cafeteria and just have dinner out BEFORE I go home. I really think after today that's it for me downstairs."
04.06.2001 Cathy Ann: "Why did you take away the "real knives"? I'm having a hard time cutting my food with plastic knives. The other day you had that mexican taco thing, I ended up only eating a half, trying to pull it apart with two forks, and yeterday, with the pizza, I had the same problem. I have arthritis in my hands, and I can tell you, I really paid for all that fighting with my food that night and the next morning. Please put the real knives back out! "
02.07.2001 Dr. Martha Stewart: "To Whom It May Concern,
X is a corporation that deals with customer servicing. The customer is always right in our eyesight - whether your on this side of the desk or communicatively networking, the customer comes first. When you lose sight of the customer, you lose the loyalty of the customer. Until you set your focus straight, you will continue to have financial difficulties.
Dr. Martha Stewart"
02.02.2001 Rosanna: "Good afternoon, Just wanted to congratulate you on the cafeteria's new look, and the different variety of foods you now offer. However, I do have a suggestion about your soup. I am part vegetation and do not eat pork, or meat. I only eat seafood and fish; I just purchase a salad and soup today. Before paying for the food I asked the cashier if the soup had meat in it, she said no, the corn chowder had meat, I said are sure it is not pork, but she said no. Therefore, I went ahead and made the purchase, to find out that the soup is filled with pork. I could not eat my soup I had to toss it. I do not mind donating money to charity, but I feel that it is very misleading when your menu states one thing and I end-up with another. Please realize that there are at least 25% of employees who would like to enjoy a meal without pork in it. Is it possible to start putting a small sign that list the ingredient by the soup?"
01.29.2001 Linda: "We miss the wing dings....Please bring the BACK!!!"
01.19.2001 Erika: "I also have a concern about the availability of food items on the menu, more often than not especially if you have a late lunch things that are printed on the menu are not available when you come to the cafeteria. I also notice that when asked the employees have an attitude because they are tired repeating themselves so the response when asked just for example comes out like "No more tuna so don't ask!" I feel this is outrageous. In my past experiences with other food services such as Marriott they always have more than enough right up until the moment they close and if it something that has run out they have more available upon request. I just feel for the prices the service can be much better. Thank You"
01.16.2001 Vana: "You guys down there in the cafeteria, break my heart....how can you justify the price increases. eg: .05 increase on one piece of bacon---??????????????
I just don't understand. The quality isn't any better...in fact everytime you raise the bacon it gets thinner and smellier.
Cheap brands for higher prices?"
01.11.2001 Gloria: "Today, I had a Chicken Ceasar Salad, to my suprise, there was not one peice of chicken. Thursday pay day I usually take pleasure in having one of the delicious salads filled with chunks of mouth watering chicken. Today their was no Ceasar and a lot of salad. I am wondering how can I be compensated for my great disappointment. I suggest in the future if the salad does not have chicken in it. Please indicate it in advance. "
01.09.2001 Gloria: "Excuse me, but what's the deal with "NO MILK" until Thursday. How can people have cereal without milk. Did someone forget to pay the milkman. This is the second time you guys didn't have milk. WHY?"
12.27.2000 Marcia: "I think that chicken Caesar salad should be severed everyday. why because it is a healthy lunch. -Thanks"
12.19.2000 Brenda: "I miss the real deal.
The hot food that presented itself as the main course. I miss the hot dishes of WINGS OF
THE WORLD, SOUL FOOD, RED BEANS AND RICE, THURSDAY SALAD and much, much, more. It was all good just needed a change every now and then.
KICK IT UP A FEW NOCHES"
12.14.2000 Nancy: "I bought a piece of carrot cake today (12-14-00) after taking only a few bites, I bit down on a piece of jagged, sharp, "plastic". I took the remainder of the cake and plastic back into the cafeteria. I mistakenly thought that someone in charge would like to know. I was told to talk to a woman (I did not get her name, long blond hair) who asked me "what do you want me to do about it?" She told me I had two choices, either get another piece of cake, or stand in a long line again to get a refund. Of course, I opted for the refund (Why would I want another piece; maybe to get the other half of the plastic part? ) I understand that you cannot always control what can fall into something, however, I don't think I should have gotten the rude response, nor have to stand in a long line again. (I only get thirty five minutes for lunch and because of the lack of cashiers the lines are always too long which cuts more into my lunch time)"
11.29.2000 Evelyn: "Condiments for the morning:
Malt or wine vinegar would give a southern flair to home fries in the morning.
Also salsa would give a Texas flair to the egg rolls.
Would it be possible the have those two condiments out for morning use."
11.21.2000 Jim: "Please read your today's menu item "Stuffed Peppers" then decipher the price for me please. I was charged $6 for two halves of peppers. I was also charged extra for a cup for my water even through I told the cashier there were no glasses at the ice/water dispensers. The price for 2 halves of a stuffed pepper used to be about $2.80, it's no big deal, but I think $3 each for a half of pepper is outrageous, but what really ticked me is the sign at the counter said "Stuffed Peppers" $2.95. To add additional confusion, your online menu lists the price for "Stuffed PepperS" as $3.2.95. Is that 3 for $2.95, $3 for 2.95 peppers?"